How many passengers can the vehicle accommodate?

For regular transportation and tours, the vehicle accommodates up to 6 adults.

For airport transfers, the vehicle accommodates up to 3 adults plus luggage.

Is the vehicle licensed and insured?

Yes. The vehicle is fully licensed and insured for your safety and peace of mind.

Is the vehicle wheelchair accessible?

At this time, the vehicle is not wheelchair accessible, and we are unable to accommodate guests requiring specialized accessibility equipment.

If you have mobility concerns, please contact us before booking.

Do you provide child car seats?

No. Child car seats are not currently available. Guests requiring child safety seats should bring their own.

Can I bring my pet?

No. Pets are not permitted in the vehicle.

How do I confirm my reservation?

Guests are required to confirm their reservation at least 24 hours before their scheduled service. Reservations that are not confirmed may not be guaranteed.

For airport pickups, guests should also confirm their departure details the evening before arrival.

How do I notify my driver that I have arrived at the airport?

Once you have landed and connected to your mobile data or the complimentary airport Wi-Fi, please send a message to let us know you have arrived.

What payment methods do you accept?

We accept cash, Visa, Mastercard, and other major credit cards.

We do not accept American Express or traveler's checks.

Cash payments must be made in Bahamian dollars (BSD) or U.S. dollars (USD).

Payment is due upon arrival.

What is your cancellation policy?

Cancellations must be made at least 24 hours before your scheduled pickup time.

What happens if the weather is bad?

For the safety of our guests and driver, services may be suspended during severe weather conditions, hurricanes, or street flooding that may make travel unsafe.

Are you available 24/7?

Yes. Transportation services are available 24 hours a day, 7 days a week, subject to availability.

Do I need to book in advance?

Advance booking is highly recommended to ensure availability, especially during peak travel periods.

Frequently Asked Questions

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dolphinfaithtransport@gmail.com